Cookie policy

Definition of cookies

Cookies are small text files which are transferred from our Website and stored on your device. We use cookies in order to give you the best experience, we use cookies and similar technologies, for example, to analyse usage and optimise our sites and services, personalise content, tailor and measure our marketing and to keep the site secure.

Each cookie expires after a certain period of time depending on what we use it for. Our cookies may be session cookies (temporary cookies that identify and track users within our website which are deleted when you close your browser or leave your session in the Website) or persistent cookies (cookies which enable our website to “remember” who you are and to remember your preferences which will stay on your computer or device after you close your browser.

We use the word “cookies” as a catchall term to include not only cookies, but also other technologies such as pixels, web beacons and page tags.

We use cookies to

  • Remember information about you, so you don’t have to give it to us again and again
  • Keep you signed in, even on different devices
  • Help us understand how people are using our services, so we can make them better
  • Help us personalise Hamish & Milo website to you by remembering your preferences and settings
  • To find out if our emails have been read and if you find them useful

You can change your cookie settings at any time. If you want to disable cookies in the Safari web browser, go to Preferences and then to the Privacy pane and choose to block cookies. On your iPad or iPhone, go to Settings, then Safari, and then to the Cookies section. For other browsers, check with your provider to find out how to disable cookies.

We use the following different types of cookies on our website:

Necessary cookies

  • These cookies are essential to enable you to browse around our website. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. Without these cookies, services like shopping baskets and checkout cannot be provided. We use cookies for our account login and Hub area to provide you access to download resources.

Preference cookies

  • Preference cookies enable a website to remember information that changes the way the website behaves or looks; remember choices you make (such as your user name or the region you are in) and provide enhanced, more personal features. We have a preference cookie that stores a unique ID for our chat-box session for example. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Performance cookies

  • These cookies collect information about how visitors interact with our website – for instance, which pages you go to most to help understand how to make them easier for you to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website and services work.

Marketing cookies

  • Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. The information these cookies collect will not personally identify you.


If you decline to accept our cookie, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.


At Hamish & Milo, we believe in being clear and open about how we collect and use data related to you. This cookie policy applies to our Website ( We use cookies to collect and use data as part of our services, as defined in our Privacy Policy (“Services”).

ASP.NET_SessionIdThis cookie allows our web servers to respond to your actions on the website such as “basket” or browsing the website. The website wouldn’t work for you without it. Expires: When the browsing session ends

cPrompt_useCookiesAllow your browser to remember if you already agree or not the cookies policy. Expires: Do not expire

The following cookies enable the function of Google Analytics, which is used to track a user’s shopping activity on the website and enables us to improve website functionality and customer experience;

_utma: Each unique browser that visits a page on our website is provided with a unique ID via this cookie. Subsequent visits to the site via the same browser are recorded as belonging to the same visitor. Please note: If two different people sharing the same device account and browser access the site, only one unique visitor ID is recorded even though two unique individuals have accessed the site.

_utmb, _utmc: Used to establish and continue a user session on the site.

_utmz: Stores the referral used by the visitor e.g. whether you visited the site directly, or visited us via a link (ad campaign, search engine etc.).

Further information is available from Cookies & Google Analytics